CashLounge Casino Terms of Use

These Terms and Conditions explain the rules that govern your use of CashLounge. They describe our relationship with users, the rights and responsibilities we each have, and how the site, games, payments and promotions operate. By registering or using our services you accept these terms, any specific promotional rules and any future updates we publish.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Only one account is permitted per person unless we explicitly allow otherwise. Do not share login details and notify us immediately if you suspect unauthorised access. We may suspend, restrict or close accounts where we suspect fraud, abuse or a breach of these terms.

Eligibility requirements

You must be legally permitted to gamble in your location and must meet the legal age in your jurisdiction. We may limit who can register and exclude users from certain countries. Account verification is required for withdrawals and to protect the account - we may ask for photo ID, proof of address and other documentation. Accounts that fail verification may be restricted or closed.

Acceptable use

Use of the platform must be honest and lawful. You must not use automated software, attempt to manipulate games, submit false documents, use stolen payment methods or engage in money-laundering. Chargebacks, collusion or any activity designed to circumvent wagering rules are prohibited. We reserve the right to confiscate funds, cancel bets, and close accounts where abuse is detected.

Bonuses and promotions

Bonuses and promotions are subject to specific terms that apply to each offer. Wagering requirements, maximum bet limits, eligible games and validity periods vary by promotion and will be set out with the offer. We may refuse, cancel or reverse bonuses where we reasonably suspect abuse or a breach of terms. Always review the individual offer rules before claiming any promotion.

Deposits and withdrawals

Minimum deposit is $10 and typical maximum per transaction is $5,000. Deposit methods include Visa, Mastercard, JCB, Neteller, Skrill, MiFinity, eZeeWallet, Jeton and Paysafecard. Deposits are normally processed instantly. Withdrawals are subject to verification and may be processed to the same method used for deposit where possible.

Withdrawal timing and limits

Minimum withdrawals are $10 and the typical maximum per transaction is $5,000. Processing times can vary by method - e-wallets commonly take 1-3 days, card withdrawals up to 5 days and some bank methods up to 7 days. Payment providers may charge fees; we may also apply payment limits and perform security checks before releasing funds.

Dispute resolution

If you have a dispute, contact [email protected] with full details and supporting documents. We will investigate and aim to resolve issues promptly. If you remain dissatisfied, we will provide information on further steps in line with these terms. Our decisions are made in accordance with these terms and any applicable registration requirements.

Updates to terms and conditions

We may update these terms from time to time. Changes will be published on the site and, where appropriate, notified by email. Continued use of the service after publication constitutes acceptance of the revised terms. If you do not accept revised terms you should stop using the services and close your account.

Legal and registration information

CashLounge operates under registration number 3-102-891944 in Costa Rica. This information is provided for transparency and does not replace any specific legal notices you may receive during account registration or verification.